# Refund policy

**Return/Refund Policy.**You may return items in accordance with the Return Policy instructions that accompany your product shipments or, if you are uncertain about your right to return the product, you may also call Customer Service by calling [800-123-1234](tel:8001231234) for assistance. 11:11 Beauty, LLC will refund your payment when your product is timely returned or cancelled, and within 7 business days of our receipt of the returned product if purchased using third-party credit, such as a Visa or Mastercard.

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